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Your travel manager or the web?

HomeNews hubTravel tipsYour travel manager or the web?

It’s hard to ignore those attractive rates jumping out of last-minute booking websites. Tempted? Of course you are. But before you book, take a look at how what your Travel Manager can do for you, no matter where you are in the world.
 
Here are 10 reasons why web bookings have nothing on your Travel Manager!

1. BEST FARES OF THE DAY FROM MORE SOURCES THAN ANYONE

Travel websites often spruik the ‘lowest fares’, but we can guarantee you ‘best fare of the day’ by having the widest range of inventory at our finger tips. Being part of the Flight Centre Travel Group gives us access to client-negotiated rates, a globally negotiated hotel program, wholesale and last-minute rates. Plus, we'll do all the searching for you, so you don't need to waste time trawling through sites and making phone calls to land the best deals.

2. INDUSTRY EXCLUSIVE RATES AND FARES

On top of our awesome inventory, we can get you exclusive flights, hotel and car hire entertainment rates that are up to 30% cheaper than industry rates. Your Travel Manager deals with leading suppliers one-on-one, based on their understanding of your specific travel requirements, to give you massive savings you simply can’t access through any website or on your own – unless you’re using our online booking tool!

3. HOLD YOUR BOOKING? YES, WE CAN

Booking via last-minute websites is often a nail-biting exercise that gives you no time to plan your trip in any detail. It’s a case of book now or lose the deal. By contrast, your Travel Manager has the power to hold a reservation, giving you the time and headspace to ensure your booking is the best solution not only for your itinerary and budget, but also for your wellbeing while you’re on the move.

4. ROUND THE WORLD IN ONE CALL

Sports and entertainment itineraries are often complex, taking travellers to multiple cities, regions and countries. Booking a well-constructed, round-the-world (RTW) ticket online, at the best possible price, is near impossible for any traveller. Not to mention the time and frustration. With one phone call, you can leave this task in the hands of your Travel Manager, who can quickly and creatively build your RTW ticket for a fare that will knock your online search for six.

5. OPEN-JAW OPTIONS YOU NEVER KNEW EXISTED

When you need more than a simple return flight, and need different arrival or departure cities (commonly known as 'open-jaw' tickets), your Travel Manager is the go-to person. Forget trying to book open-jaw tickets online, as websites tend to charge over and above for these more complex fares. With their first-rate knowledge of airline route networks, your Travel Manager can open up mind blowing ticket options at reasonable prices.

6. THE RIGHT CONTACTS WHEN YOU NEED THEM

We're all about relationships, not only with our clients, but also with our airline, hotel and car suppliers. We work hard at building these relationships so we can give you waivers and favours when you need them most. Whether you’re way over on excess baggage, or you can’t get the booking class you want, our Travel Managers can often pull strings to make things happen.
 
“When our team managed travel for the Socceroos, our Travel Manager watched every game live so she could be on standby – day and night – to make any urgent flight bookings. She worked hand-in-hand with Qantas to book flights for almost 50 players and staff, and managed all their excess baggage, without an issue.”  Tiz Galipo, General Manager Stage and Screen

7. TRAVEL MANAGERS HUMANISE THE BOOKING PROCESS

Web bookings tend to ‘unravel’ as soon as a ticket change or cancellation is needed, often incurring large penalties and re-booking costs. You can also add hefty phone charges if you need to trouble-shoot problems with offshore call centres. Our Travel Managers understand the fine print of your booking so you don't have to. You can trust them to make the best booking ensuring there’s little or no added cost if you need to make a later change.

8. A BIGGER PICTURE THAN ANY WEBSITE

Internet bookings are about the here and now, with no big picture of how you can save money across the total volume of your travel. Your Travel Manager brings a game plan to the table – a strategy of improving the overall cost-effectiveness and comfort in your travel by putting the right travel policy and suppliers in place, giving you the tools to stick to that policy, reporting on your spend, and negotiating with suppliers to ensure your rates stay competitive year-to-year.

9. OUR TIME = YOUR PRODUCTIVITY

Making web bookings often chews up more time than you realise and can make a dent in your productivity. Research shows the average online booking takes 25-35 minutes to complete. Compare this with 5 minutes to request a booking through your Travel Manager, and the outcome is clear.

10. NEVER-ENDING ASSISTANCE

Hitting the ‘Book Now’ button on websites is where their service ends. And that’s not good enough when you’re caught in an emergency or stranded overseas. Stage and Screen is there for you, no matter where you are or what time of the night or day. You can call on your Travel Manager and our 24/7 After-Hours team to give you all the support you need, whether it’s last-minute booking changes or airline negotiations to get you on the next flight. No need to stress, we've got this.
 
 
“We’ve helped clients in situations ranging from earthquakes and airline groundings to volcanic eruptions. When a crisis hits, our travel reporting immediately tracks clients’ locations. We take full control of the situation – providing monitoring and alerts, liaising with suppliers to change bookings, and making our people available around the clock. We’re relentless in getting our clients back on the move as quickly as possible."
 
Adam Moon, Stage and Screen National Operations Leader.