SmartFLY - Fly Freedom, Get Gold

Virgin Australia Velocity Plane

Receive an additional Velocity Pilot Gold Membership^ for yourself or your colleague when you book an eligible^ return Freedom fare across the Virgin Australia network by the 31 March, for travel up until the 8 April 2020. Exclusive to SmartFLY customers.

Velocity Pilot Gold Membership offers SmartFLY clients the opportunity to experience the best of Virgin Australia's premium Gold membership products and services for a period of three months. These include:

  1. Fly Ahead1
  2. Priority Check-in
  3. Priority Boarding
  4. Priority Baggage at selected airports*
  5. Premium Entry2 to access the Virgin Australia Lounge in Brisbane and Sydney (carry-on baggage only) and Exit2 in Melbourne Domestic Airport
  6. Access to over 150 lounges around the world, including Virgin Australia lounges#
  7. Additional baggage allowance~
To claim this offer simply:

1. Book an eligible Virgin Australia flight^ by by 31 March 2020 for travel by 8 April 2020 through your Stage and Screen Travel Manager.

2. Register your Velocity membership here.

Hurry, this offer ends 31 March 2020 and is valid for the first 100 customers who register with an eligible booking made during the Promotion Period and travel by the 8th of April.

Not a Velocity member? Join Velocity Frequent Flyer here.

*Terms and conditions apply

Not a SmartFLY member? Contact us to join today.

Terms & Conditions: ^To be eligible for the Pilot Gold Membership Promotion you must (1) Book an eligible return Freedom fare between 00.01am AEDT 1 March 2020 and 11.59pm AEDT 31 March 2020 inclusive (Promotion Period) and Travel during the promotion period. Memberships will be issued after the travel has been completed. An eligible return Freedom fare is a flight operated by Virgin Australia booked during the Promotion Period via the Virgin Australia Business Portal or a registered Travel Management Company. Bookings made via consolidation, duplication, contracted group movements, charter groups, block seat bookings, series groups or have been cancelled and rebooked are not eligible for this Promotion. Promotion is available to the first 100 eligible return bookings made during the Promotion Period. Full  SmartFLY program terms and conditions apply, visit SmartFLY terms and conditions.Velocity Pilot Gold Membership is subject to the Pilot Gold Terms and Conditions, as amended from time to time.[OT1] [SM2]  You agree to provide your nominated Guests with a copy of the Velocity Pilot Gold Terms and Conditions and ensure they agree to be bound by those terms and conditions prior to nominating them for Pilot Gold Membership.  You agree to provide your nominated Guests with a copy of the Velocity Pilot Gold Terms and Conditions and ensure they agree to be bound by those terms and conditions prior to nominating them for Pilot Gold Membership.

*Priority services may not be available at all airports at all times. #Complimentary Lounge entry is subject to space availability and subject to the Lounge Terms and Conditions, as amended from time to time available online at virginaustralia.com/lounge.~For details on additional baggage allowance for Domestic, International Short Haul and International Long Haul routes visit www.virginaustralia.com/au/en/plan/baggage/checked-baggage. Additional baggage allowances are applicable for Virgin Australia operated services only. The complimentary baggage allowance applied will be based on a member's Velocity status at the time of travel, rather than time of booking. For full baggage Terms and Conditions visit virginaustralia.com/baggage. The following benefits are excluded from Pilot Gold Membership: Guaranteed Economy Reward Seats for an annual family trip to any Australian destination, Membership Pause for Parental Leave, and complimentary Membership with our care hire and hotel partners. Members who receive a Pilot Gold Membership will not be entitled to a refund or extension of any paid membership to the Virgin Australia Lounge unless entitled to a refund under the Australian Consumer Law in certain circumstances.

1 Platinum and Gold members with a confirmed booking for a Virgin Australia marketed and operated domestic flight and who arrive at the airport in time for an earlier flight than their booked flight, can request that they and up to 3 accompanying guests on the same booking, be carried on an earlier flight (Fly Ahead). A Fly Ahead request is not guaranteed and is subject to these rules: Not available to members travelling on group bookings or Getaway fares. Can’t be requested at the Lounge for members who have check-in baggage or at a mid-way point of a connecting journey. Only available for individual Flight Sectors departing from the location at which the request is made. Request can only be made at the Virgin Australia Lounge or kiosk (where kiosk Fly Ahead functionality is available) for members with no check-in baggage, or at the Virgin Australia Priority check-in counter or Service Desk for members who have baggage and have not yet checked in. Member and accompanying guests (if applicable) must hold confirmed seats on the same Virgin Australia marketed and operated domestic flight and be travelling to the same place. Request must be made at least 30 minutes before departure while the flight is still open for check-in. Catering is not guaranteed. Routing changes to the Fly Ahead flight are not permitted and must remain as a single Flight Sector. Seats must be available in the same cabin as the cabin originally purchased by the member, on the eligible Fly Ahead flight. No guests on the earlier Virgin Australia domestic flight will be displaced to accommodate a request. If the request is granted and you and your accompanying guests (if applicable) are moved to an earlier Virgin Australia domestic flight in a lower fare class (including lower cabin class) than what you originally purchased), you won’t receive a refund of any difference (unless entitled to a refund under the Australian Consumer Law). Additionally, Platinum members can request to Fly Ahead on a flight between Brisbane, Sydney and Melbourne departing up to 2 hours prior to their booked flight by contacting the Guest Contact Centre. For all other Virgin Australia marketed and operated domestic Flights, Platinum Members can also request to Fly Ahead on a flight immediately prior to their booked flight by calling the Guest Contact Centre. In each case, a Platinum member requesting to Fly Ahead must contact the Guest Contact Centre at least 1 hour prior to the departure time of the desired flight.[OT3] 

2Virgin Australia is pleased to offer select guests access to Virgin Australia lounge Premium Entry at Sydney and Brisbane Domestic Airport as well as Virgin Australia lounge Premium Exit in Melbourne Domestic Airport. Guests are also invited to use Premium Valet adjacent to the lounge Premium Entry. Sydney Lounge Premium Entry is available exclusively to Virgin Australia Business Class, 'The Business' guests, Velocity Platinum and Gold members and partner airline reciprocal status members travelling with carry-on baggage only. Offering direct kerbside access, optional valet parking, flight check-in and a dedicated security screening point, Sydney Lounge Premium Entry is just steps away from the Virgin Australia Lounge, but worlds apart from the traditional airport experience.  When you arrive at Premium Entry you will be greeted by one of our team members who will check you into the Virgin Australia lounge and your flight at a private reception desk. You will then be expressed through a dedicated security screening point and into the lounge. Open seven days, from 90 minutes prior to our first flight departure until our last flight is called for boarding, Premium Entry is located on Departures Road, just beyond the set down area at the western end of Terminal 2. If you are travelling with checked baggage please visit our Priority Check-in counter inside the main Departures Hall where a team member will check in your baggage. You can then choose to enter the Virgin Australia lounge, through the Premium Entry outside or through the general entrance to the right of the public security screening point inside Terminal 2. Brisbane Lounge Premium Entry is available exclusively to Virgin Australia Business Class, 'The Business' guests, Velocity Platinum and Gold members and partner airline reciprocal status members travelling with carry-on baggage only. With valet parking available, flight check-in and a dedicated security screening point, Brisbane Lounge Premium Entry is just steps away from the Virgin Australia lounge, but worlds away from the traditional airport experience. Open Monday - Friday, from 90 minutes prior to our first flight departure until our last flight is called for boarding. If you are travelling with checked baggage please visit our Priority Check-in counter inside the main Departures Hall where a team member will check-in your baggage. You can then choose to enter the Virgin Australia lounge, through the Premium Entry outside or through the general entrance past priority security screening opposite Gate 41.  Melbourne Lounge Premium Exit is available exclusively to Virgin Australia Business Class, 'The Business' guests, Velocity Platinum and Gold members and partner airline reciprocal status members travelling with carry-on baggage only.  Fast track to the gate with Melbourne Premium Exit - our exclusive security screening area, linked directly from the lounge. Whether you're in a rush to board or you simply wish to relax a little longer, Melbourne's new Premium Exit makes your journey smoother.