NDC Launch with Qantas and Singapore Airlines
We are excited to advise that the enablement and benefits of the New Distribution Capability (NDC) for Qantas and Singapore Airlines will be available to you from the 1st July 2025.
You will have the flexibility to decide if you would like to activate NDC for Qantas bookings. For customers who would like to opt in, we will be rolling out the content in a staged approach.
How this change will impact you
A comprehensive overview of all current known considerations and benefits is outlined in the Frequently Asked Questions. Please review the FAQ document to evaluate if NDC is right for you, “right now”.
It’s important to also note that bookings made outside of NDC channels may incur airline-imposed surcharges and will not include the additional discounts available via NDC.
Your Account Manager is available to support any questions you have after reviewing the NDC FAQ's.
Is there a Stage and Screen fee for NDC bookings?
An additional AUD $10 NDC booking fee will be introduced to cover substantial technology investments and the overheads of managing NDC bookings that are associated with the way the airlines have chosen to deploy NDC content.
This Fee applies to each new booking made with NDC fares and charged in addition to our standard booking fees.
How to prepare for NDC
- Familiarise yourself with the resources available on our webpage to learn about our general approach to NDC, as well as our FAQs on the launch of Qantas and Singapore Airlines NDC content.
- Use your existing Credits on Hold, using the recommendations outlined in FAQs.
- Reach out to your Account Manager to discuss whether NDC online bookings are a fit for your travel program, especially if you would like to go live with online bookings immediately. They will also be proactively covering this in your next scheduled review.
- Share this news to your travellers and other internal stakeholders who may be impacted.
Please refer to our Frequently Asked Questions for more details, and contact your Account Manager if you have further questions or require any additional information.