Mission Impossible. Or is it?

There’s a reason why Stage & Screen manages travel for organisations in the music, entertainment and sports sectors. Travel management in these markets all require a certain level of expertise and specialisation.

We’re talking large groups, lots of weird and wonderful excess baggage, expensive equipment, hectic touring schedules. Throw in a few celebrities with expensive riders and large entourages, VIPs arriving in private jets, cast members of the animal kind and a global pandemic – and you’ll see there’s nothing mainstream about travel management in this space.      

Not many travel management companies have the experience or the know-how to take on some of Australia’s and the world’s biggest productions or sporting events. The hours can be gruelling, the manifests large and travel requirements … difficult. But when you have a dedicated team that’s backed by more than 20 years of industry specialisation and demonstrated experienced in niche travel management – these are the people that can make even the most impossible mission - possible.

Take Jenny Nguyen, Travel Consultant extraordinaire - who brought artists from around the world to Australia in the midst of the COVID-19 pandemic.  

Visa approvals, travel exemptions, entry requirements and even the flight paths were made more complex during COVID. Jenny was also responsible for relocating artists from quarantine hotels into alternative accommodation in non-hot-spot areas before their homeward flights as COVID-19 clamped down on international travel.

But as Jenny explains, the team will go to any length to make it happen for clients. Something she says is just part of her job.

“We put in place a comprehensive flight tracker with details of the artist’s name, flight path and baggage allowances to help the production crew have a clear overview of who's coming in, when they were arriving and the status of their trip as the visas and exemptions often come through at the very last minute,” she said.

“Some of the artists also had a lot of excess baggage. One person, who was travelling on his own, had more than 10 bags. We always seek special baggage rates or even free baggage where we can, to ease costs.”

These Stage and Screen ninjas are particularly adept at pulling off the big events, having done over 20 years’ of heavy lifting for everything from TV and film productions, music concerts and touring shows to managing the international travel of elite sporting teams. They’ve done it all. The brand’s small and agile team can troubleshoot the most complex of travel issues, even in the face of COVID-19.