These terms and conditions apply to all gift cards and electronic vouchers issued by or on behalf of Australian OpCo Pty Ltd (ABN 20 003 279 534) trading as Stage & Screen. ATAS Accreditation No: A10412. SSMA71744.
By purchasing, redeeming or attempting to redeem a Gift Card, you agree to the following terms.
- Conditions apply: Once booked non-refundable, non-exchangeable. This voucher has no cash value.
- Travel Vouchers can be redeemed by contacting the Stage and Screen representative detailed on the Voucher
- Travel Vouchers are valid for use within 3 years from the date of supply and are available for use twenty-four (24) hours after purchase. Multiple vouchers may be redeemed for a single booking (for all product types excluding currency).
- Travel Vouchers may only be applied up to the maximum value loaded onto the Voucher which is unspent at the time of use. Where the cost of purchase exceeds the available balance of the Voucher, the excess amount must be paid by another payment method.
- Subject to your rights under the Australian Consumer Law. Travel Vouchers are non-refundable. If a refund is necessary in connection with a booking made using a Travel Voucher (for instance, where refunds may be required in accordance with Stage and Screen’s standard booking terms) funds will refunded to the booking contact who made the relevant booking against which the Travel Vouchers was redeemed.
- Travel Vouchers may be redeemed in whole or part during the validity period. Where used in part, no change will be given. Any unused balance may be used against future purchases but will not be refunded or credited when the Travel Voucher expires.
- Travel Vouchers cannot be reloaded.
- Travel Vouchers may not be redeemed or exchanged for cash, gift cards, traveller’s cheques, cash passports or any other form of currency.
- Travel Vouchers may not, without the prior written consent of Stage and Screen, be resold or offered for resale at a premium (including via online auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. If a Travel Voucher is sold or used in breach of this condition, Stage and Screen may in its absolute and sole discretion cancel or render invalid the Travel Voucher without a refund and the Voucher Cardholder may be refused redemption of the Travel Vouchers. Stage and Screen will take all reasonable steps to notify the original purchaser of the Travel Voucher any intention to cancel or render invalid a Travel Vouchers within a reasonable time before cancelling or rendering invalid the Travel Vouchers.
- Stage and Screen may cancel or render invalid any Travel Voucher (including any available balance) which Stage and Screen determines in its absolute and sole discretion was purchased at any time and in any way (including via online auction or other unauthorised resale sites) by fraudulent means. Stage and Screen may cancel any bookings made using any fraudulent Travel Voucher which may include any non-refundable amounts. Stage and Screen will not be responsible for any costs incurred by you if you purchase or attempt to redeem any fraudulent Travel Voucher. You acknowledge and agree that you will not be entitled to redeem any available balance on any fraudulent Travel Voucher and that Stage and Screen will not be obliged to hold such balance on file for you or otherwise redeem or exchange that Travel Voucher.
- Travel Vouchers may not be used for payment of credit or retailer accounts.
- Personal information collected in relation to your Travel Voucher will be handled in accordance with our Privacy Policy
- Questions or problems relating to Travel Vouchers should be directed via contacting the Stage and Screen representative mentioned on the Voucher, or phoning 1300 737 383 (within Australia).